Microsoft Endpoint Manager Intune, Power Automate, and Microsoft Graph

One of my passions is working with customers and I’m fortunate to be able to speak with customers every day. Another passion of mine is automating tasks. A piece of customer feedback I receive is how to automate certain processes using the data within Intune, Microsoft 365, and 3rd party services.  Currently organizations may automate programatically by using the Microsoft Graph, however if you’re not familiar with using PowerShell or a developer it may be difficult to create a solution in the timeframe you need it by. Fortunately, there are Intune Graph samples available and if you’re intersted in viewing and utilizing the samples please visit: https://github.com/microsoftgraph/powershell-intune-samples.

Additionally, and the goal of this post, Microsoft Power Automate provides a robust set of templates and connectors to automate processes across Microsoft 365 and many other solutions.

For this post, using Microsoft Graph and Power Automate, I have automated end user email notifications after an end user has enrolled a device. The Power Automate (aka Flow) runs every hour and will send a mail to the end user who enrolled the device within the hour (or timeframe of your choice) of the last time the Power Automate process ran. From a security and user awareness perspective, an organization may want to notify users after a device enrollment completes, and if it wasn’t the user who actually enrolled the device, they could report it to their security and MDM teams.

Let’s get started

Requirements

  • Azure Active directory
  • Intune
  • Power Automate
  • SharePoint Online
  • Postman

Azure Active Directory

Register an application in Azure and creating a Power Automate connector for Microsoft Graph

We need to do several things to register an app in Azure AD and create a Power Automate connector, however registering an app in Azure AD and granting it permissions is several steps as is creating a Power Automate connector (because I use Postman to create the auth flow and query to Graph then save it out and import it to Power Automate as a custom connector). So to keep this focused on the automation piece, I found an individual online who published the following video who has a great walk through of how to do this in the first 30 minutes: https://www.bing.com/videos/search?q=graph+api+microsoft+flow&docid=608006419082446884&mid=DDFFFEB586D6DA665B5DDDFFFEB586D6DA665B5D&view=detail&FORM=VIRE

I recommend going through the steps in the video above and supplementing the perms and Graph call with the following:

To access Graph in Power Automate we to register a new application in Azure Active Directory so we can use it to make Graph calls to Intune. Once the application is registered we need to provide it the following application permissions to access Intune device objects:

Note: I have more perms granted than needed for this particular process, however the three above should be enough:

We also need to create a client secret and save it for later use in Postman:

Postman and Graph Explorer

If you don’t have Postman you can download it from: https://www.postman.com/downloads/

Use Graph explorer to come up with the query you’d like to use by visiting: https://developer.microsoft.com/en-us/graph/graph-explorer For this post I’m pulling all the managed devices from Intune: https://graph.microsoft.com/v1.0/deviceManagement/managedDevices/

For reference, here is the authorization for the Flow connector collection I created in Postman.

You’ll save the collection out and import as a custom connector in Power Automate. Refer to the video above and it walks you through all this minus the uniqness of my query and app.


SharePoint Online

We need a method to look up when the last time the Flow ran and to do this I store one list item in a SharePoint list. The item I store is just the date, however what I really care about is the created time the list item was created because I call that in the Flow and compare it to when the devices were last enrolled. For example, if the Flow ran on 2020-04-03T20:22:15Z, the date is stored in SharePoint and for any device registered after that time, an email will be sent to the end user. It’s a simple process, however it works well.

The following is my SharePoint Online list where I store a formatted date in the Title fiel, however it really doesn’t matter what is stored in the Title field as the Flow looks for the “created” date for the single item. After the flow completes, I have a process in Flow that deletes the record and adds a new one so the next time it runs it has new date to reference.


Power Automate

At this point you should have an app registered with Azure AD, a connector created in Power Automate, and a SharePoint list to reference.  Now we can move on to the next step.

Let’s create the Power Automate process now:

In Power Automate select Create, name it, and as the trigger select “Manually trigger a flow”. We need a trigger, and for testing I recommend creating the Power Automate process with a manual trigger. When you’re ready to go live, delete the trigger and replace it with the Recurrence trigger, more on this later.

Here’s the Flow in it’s entirety, however I break it down in the next few steps:

First step in the Flow, beyond the manual trigger, is pulling the item from the SharePoint list.  Do to this, add a new action and search for SharePoint the select “Get items”. I’m not doing anything special in Get items as I’m just looking for that one item in the list so there is no need to limit or filter items:

Next add another action, select “Custom” and select the connector you created earlier:

Now we need to parse the JSON that was returned from the custom action above. Do this by adding an action and search for Parse JSON, then add it. As you can see in the image below I have a perfectly formatted JSON output, however this needs to be generated. To do this select “Generate from sample” and go to either Graph explorer or Postman and copy all the JSON query output and paste into the sample payload.  Once you select done in the sample payload prompt, it will format properly and show something identical to what I have in the image below (provided you’re making the same Graph call).  You can also remove attributes from the JSON if you don’t want to show them in the dynamic content.

Next I want to select only devices that have a UPN because we can’t send email if there is no UPN to sent it to.  If the device record has a UPN and was created after the timestamp we stored in SharePoint, the user will receive a mail (sample mail shown later on in this post). To do this add an action and search for “Select” and add it. In the “From” field add the value from the Parse JSON step above, and in the Map section, select the txt icon on the far right then choose userPrincipleName from the dynamic list:

This next step is a cascade of actions so pay close attention please:

  • Add an “Apply to each” action and select the Parse JSON value (just like you did in the Select step above).
  • Now add an embeded “Apply to each” action and add the value from the SharePoint step above.

  • Add an embedded “Condition” action (this is where we compare dates), and in the first box find and select “created” from the SharePoint items and select “is less than” and in the far right box select “enrolledDateTime”:

What I’m doing is comparing the single item created date pulled from SharePoint to the enrollment dates pulled from Intune:

SharePoint item created date

Device enrollment dates

  • In the “If Yes” box, add an action, then search and add “Send an email (V2)”. Then select from the dynamic items to craft a mail. We don’t need anything for “If no”.

The next three steps in the Flow are fairly self-explanatory so I expanded them for reference:

What’s occurring  in the “Apply to each 2” is a SharePoint value is selected from the SharePoint Get items step, then I delete the item. Next step is up to you, all I’m doing is converting the current date/time then adding it to the Title field of a new SharePoint list item, however you can do what you want in the middle step, just make sure the last step creates a single SharePoint list item as the created date needs to be referenced in a previous step in this Flow.

Testing the Flow

Once the steps above are complete, run a test to create an item in SharePoint, then register a device and make sure it shows up in Intune under device, then run another test.  So you’ll run two tests, one to generate the SharePoint item, and other after the device is registered with Intune.

The following is the email Power Automate sends to the end user who enrolled the device:

When you’re ready to move this process into production, delete the manual trigger in the first step and replace it with the Recurrence trigger and run it on the interval that is best for your organization:

That’s it, we fully automated a process by using Power Automate to pull all enrolled device objects from Microsoft Intune, selecting only devices that have a UPN associated, and sending an email to end users who have enrolled their devices since the last time the Flow ran.

Use a QR code to point users to the Intune Company Portal app for enrollment

Use a QR code to point users to the Intune Company Portal app for enrollment

Quick post here, ever wonder how you can create a QR code that points to the Intune Company Portal in the iOS app store (or any app store), and paste it in an email and send it to your end users? Well it’s super easy to do. Simply search online for a QR code generator. Example: https://www.bing.com/search?q=qr%20code%20generator

When I searched for a QR code generator, a result came up inline of my search results and I pasted the URL that points to the Intune Company Portal in the Apple app store and it generated the QR code below.

If you’re interested, here’s the raw data behind the QR code:

Even better, the Intune Company Portal has 4.5 stars, hey that’s awesome!  Ok shameless plug, however it’s really cool to have such a high rating.

Anyway, theoretically you can do this for any app in an app store, whether they’re Microsoft Office apps, 3rd party apps, one of your published apps, etc.

To save you time, I generated QR codes that point to the Intune Company Portal (or enrollment URL in MacOS case) for all the platforms supported by Microsoft Intune:

iOS                                 Android

        

Windows Store            MacOS

        

Note: MacOS points to https://portal.manage.microsoft.com

Here’s an example email I manually created. Create your own by copying a QR code and generating your own custom emails using your corporate email application such as Outlook.  Your users will love it!  Plus it streamlines their enrollment process.

Here an example of using the built-in camera in iOS to scan the QR code.  As you can see it took me directly to the Intune Company Portal app in the Apple app store.

Intune_iOS_QRCode

 

If you’re intersted, for coporate owned devices Intune supports NFC, QR, and Zero Touch for Android Enterprise already, for more information please visit: https://docs.microsoft.com/en-us/intune/android-enroll

That’s it, I hope you find this valuable when directing your end users to enroll their devices with Microsoft Intune.

Intune MacOS management capabilities

Back in 2015 I wrote a blog about Mac management with Intune, however it’s been a few years and I feel it’s time we re-visit Mac management with Intune to learn more about what’s changed. You’ll soon learn there’s been a significant amount of progress and since my first post Intune now has a lot of native Mac management capabilities built in.

First let’s look at MacOS enrollment options with Intune.

MacOS enrollment options

There are two methods to enroll MacOS with Intune, user driven or using Device Enrollment Program.

User driven enrollment

For user driven enrollment the end user will need to sign into the web based version of the company portal via https://portal.manage.microsoft.com

If the user already had a device registered it will show on the screen, if the Mac is the first device being enrolled, they will see the following:

Once the user selects “Add this one by tapping here” they’ll be prompted to download the Intune Company Portal app.

After the Company Portal is downloaded and installed, open it up and you’ll be asked to sign-in using your corporate credentials. These are the same credentials used to sign into Office 365 (derived from Azure AD).

After sign-in is complete the device will begin the enrollment process.

For more details on user driven Mac enrollment please visit: https://docs.microsoft.com/en-us/intune-user-help/enroll-your-device-in-intune-macos-cp

Apple Device Enrollment Program

The concept of the Apple DEP is to associate devices with an organization and to streamline the enrollment process, similar to enrolling Apple iOS devices. However, enrollment requires a different process by associating an Apple enrollment token with Intune. After the enrollment token is added and enrollment profile is created in Intune and associated with the enrollment token.

During the enrollment profile creation process you’ll be asked to select user affinity (i.e. userless or user associated). Once user affinity is selected, you’ll also select whether or not you’ll allow users to remove the enrollment profile via the “Locked enrollment” setting.  Finally, you’ll customize the setup assistance which allows for hiding setup screen, e.g. Apple Pay, Siri, Registration, etc.

For more details on the Apple enrollment token process with Intune please visit: https://docs.microsoft.com/en-us/intune/device-enrollment-program-enroll-macos

Conditional access

An exciting feature of Azure AD is the ability to target certain device platforms (e.g. MacOS) and set a series of conditions for access by creating conditional access policies in Azure AD.

Compliance

Azure AD and Intune compliance policies also play a role in access. Step through the compliance policies below to view the restrictions that may be enabled for the device to be compliant.

Device Health

System integrity protection prevents malicious apps from modifying protected files and folders.

Device Properties

Specify which OS version and builds you’ll allow before accessing corporate resources.

System Security

Configured password and password integrity, storage encryption, firewall, and gatekeeper to project against malware.

Actions to take for non-compliance

Take action when devices are not compliant with the compliance policy by sending the user a mail and/or locking the device.

Associating an Intune compliance policy with Azure AD conditional access policy

Create an Azure AD conditional access policy to require the device be compliant to access corporate resources.

Looking at device configuration for MacOS there are a number of settings, and in my opinion, those settings address a lot of organizations requirements for Apple Mac management.

Device features

Device restrictions








Endpoint protection

Looking to protect the device further by configuring the firewall and controlling where apps are installed from? Gatekeep will help with those requirements.


Further configure firewall settings to device what you’ll allow in and which apps are allowed and/or blocked.


Certificates

Intune supports PKCS certificates for general and S/MIME purposes.



Device and user-based certificates are both supported via SCEP


VPN

Many VPN settings are available including 3rd party VPN support.


Make note of On-demand and per-app VPN


Use a proxy server? No problem!


Wi-Fi

Both Basic and Enterprise Wi-Fi profiles are supported with various auth types.


Customize with Apple Configurator

Don’t see a setting in the UI, not to worry as you can create a custom profile using Apple Profile Manager and/or Apple Configurator and upload the payload for delivery through Intune.


App deployment

Both line of business and Office apps are supported right from the UI.


When selecting “Line-of-business app” the MacOS app must be wrapped using the app wrapping tool for Mac which will wrap the app and give it an extension of .intuneMac.

The tool is available on GitHub: https://github.com/msintuneappsdk/intune-app-wrapping-tool-mac

To learn more about Mac app deployment with Intune please visit: https://docs.microsoft.com/en-us/intune/lob-apps-macos

One of my peers Scott Duffey @Scottduf has a great post on this topic: https://blogs.technet.microsoft.com/microscott/deploying-apps-to-macs-using-microsoft-intune/

Note: as of this post only .pkg files are supported nor are conversions from .dmg to .pkg

Microsoft + Jamf partnership

Microsoft has also has a partnership with Jamf. Jamf also provides MacOS management and if your organization currently utilizes Jamf and would like to receive the benefits of integrating Jamf with Intune you can do this today with Jamf Pro. So, what does this mean?

MacOS devices managed by Jamf remain managed by Jamf when Intune comes into the picture (thus are only registered with Intune not enrolled) and integrating Jamf Pro with Intune provides a path for Jamf to send signals in the form of inventory to Intune. Intune will use compliance policies to evaluate the Jamf signals and in turn send signals over to Azure AD stating whether the device is compliant or not. The Azure AD conditional access policy will kick in and based on your configuration of the conditional access policy, will either block or further challenge the user to remediate before access company resources.

For more details about Intune and Jamf integration please visit: https://docs.microsoft.com/en-us/intune/conditional-access-integrate-jamf

Jamf also has a whitepaper about Intune integration: https://www.jamf.com/resources/technical-papers/integrating-with-microsoft-intune-to-enforce-compliance-on-macs/

That’s it for now, however Microsoft is always releasing updates for Intune.  Check back monthly with What’s new in Microsoft Intune and be sure to check which Intune features are under development by visiting: https://docs.microsoft.com/en-us/intune/in-development

Microsoft Intune and Apple Mac Management

The Microsoft Intune team recently announced the ability to enroll and manage the Apple Mac. I’m happy to say that the feature has been deployed as part of the recent Intune release. Today’s post will focus on Mac enrollment and management via Intune.

For details you can read more about the update and what management features are offered for Mac here: http://blogs.technet.com/b/microsoftintune/archive/2015/11/23/introducing-intune-support-for-mac-os-x-management.aspx & https://docs.microsoft.com/en-us/intune-user-help/enroll-your-device-in-intune-macos

Requirements

  • A Mac running OS X 10.9 or later
  • An Intune Subscription
  • User(s) assigned an Intune license so they can enroll

UPDATED INFORMATION – May 2017

 

Let’s get started

On the Mac navigate to http://portal.manage.microsoft.com

Log in with an Azure Active Directory (Azure AD) user credential (someone who also has an Intune license assigned):

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Notice the customization of the login page, this can all be changed via Azure Active Directory in the Azure portal.

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Select “This device is either not enrolled or the Company Portal can’t identify it.”

Note: if you cancel out of the enrollment and go back later and don’t see the option to enroll, clear browsing history and close down Safari then reopen Safari, login, and the option should show up again.

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Select “ENROLL” to begin the Intune enrollment process.

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Select “Install” to install the Intune management profile.

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Select “Show Profile” to view more about the profile being installed and select “Install” to continue with the installation. Depending on your settings you may be promoted to type in your Mac account password.

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Another install prompt may appear, select “Show Profile” again to show the new information and rights being deployed. When finished reviewing, select “Continue” and “Install”.

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Once the profiles are installed you’ll see a screen similar to the following:

image

 

After installation is complete, the enrollment windows in Safari will remain open. Go ahead and close those out and refresh the page that has “My Devices” on it. After the reload is complete, the Mac will show up with a check box.

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Select the Mac to view whether or not it’s in compliance:

image


Once Mac’s are enrolled they’ll download and apply policies whether created before or after enrollment.

 

Intune Mac Policies

Policies available for Mac in this release are as follows (more info: http://blogs.technet.com/b/microsoftintune/archive/2015/11/23/introducing-intune-support-for-mac-os-x-management.aspx):

To set up a new Mac policy navigate to http://portal.azure.com select Intune –> Device configuration –> Profiles –> Create profile

image

 

Select the type of Profile you’d like to deploy:

Overview of Mac OS X configuration policies with Intune: https://docs.microsoft.com/en-us/intune-classic/deploy-use/mac-os-x-policy-settings-in-microsoft-intune

 

image

Note: for custom configuration you’ll need to utilize download and utilize Apple Configurator on a Mac: https://itunes.apple.com/us/app/apple-configurator-2/id1037126344?mt=12 

 

Classic Intune Portal

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In addition to the policies above Intune will track and report on Hardware and Software:

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Need to deploy apps and go beyond Intune Mac management features?  Have a look at Mac management with System Center Configuration Manager (SCCM).

Need to manage devices beyond Mac? Intune will manage Android, iOS, Windows Phone, and Windows as well. Read more here: https://technet.microsoft.com/en-us/library/jj676587.aspx

Keep an eye out for new Intune updates here: http://blogs.technet.com/b/microsoftintune/default.aspx